Great book, get it, read it. Highly recommend it.
The following quote was put on my desk a few days ago:
Confrontation takes considerable courage, and many people would prefer to take the course of least resistance, belittling and criticizing, betraying confidences, or participating in gossip about others behind their backs. But in the long run, people will trust and respect you if you are honest and open and kind with them. You care enough to confront.”
What courage can you show today? Confront the source, don’t hide and gossip.